MYMONEY / ACCOUNT & DATA

Delete your MyMoney account.

You can start a deletion request even if the app is no longer installed. Account ownership must be verified before deletion is processed.

MYMONEY ACCOUNTVerified deletion request

Request → Verify → Process → Confirm

TWO WAYS TO START

Choose the option that fits your current access.

Inside the app

If you can still sign in to MyMoney, open account/settings, choose the delete-account action, and follow the confirmation instructions. This is the most direct path because you are already inside your account session.

By support email

If the app is uninstalled or you cannot access it, email us from the address associated with your MyMoney account. Support will guide you through account-ownership verification before the request is processed.

support@mysoftone.com

What happens to your data?

Once a valid request is verified and fulfilled, your sign-in account and associated MyMoney information — such as transactions, accounts, budgets, goals, reports and owned receipt data — are handled under the existing deletion process. Certain security logs or records that must be retained under applicable law, if any, may be kept only as necessary.

Read the Privacy Policy →

Account deletion does not automatically cancel a store subscription

If you have a subscription managed by Apple or Google Play, cancel auto-renewal in the corresponding store account. Removing the app or deleting the MyMoney account does not replace this subscription-management step.

REQUEST FROM THE WEBSITE

Email us from the address associated with your MyMoney account.

Never send a password, one-time code or payment details. Send only the deletion request from your account email; support will provide the next verification step. Sending an email does not immediately delete the account.

Email account deletion request
AFTER YOU SEND THE REQUEST

The process is designed to prevent unauthorized deletion.

Request received

Support reviews the request and provides the next step.

Ownership verification

Only a verified request is eligible for deletion processing.

Completion notice

You are informed when the process is completed or if more information is required.