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Terms of Service.

Clear expectations for using MyMoney, your financial records, AI-powered features, optional Premium access and related services.

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Last updated: September 29, 2026 · These terms apply to your use of MyMoney.

1. The MyMoney service

MyMoney is a personal money-management app within the MySoft ecosystem, developed and provided by MYGROUP TECHNOLOGY AND INVESTMENT JOINT STOCK COMPANY. The app supports needs such as income and expense tracking, accounts, transfers, budgets, reports, search, synchronization and certain AI-powered features depending on plan and entitlement.

By creating an account or using MyMoney, you agree to these terms and the Privacy Policy. If you do not agree, you should not continue using the service.

2. Your account and security responsibilities

Provide valid registration information, keep your credentials secure and take reasonable responsibility for activity performed through your account. Do not share passwords or knowingly allow unauthorized access in ways that put account data at risk.

If you suspect unauthorized access, contact support as soon as practical. You must not seek unauthorized access to the system, exploit vulnerabilities, disrupt the service, automate harmful request traffic, or use MyMoney in violation of applicable law.

3. Your financial records

MyMoney creates reports, budgets, summaries and other outputs from information you enter, confirm or synchronize. You are responsible for reviewing important details such as amounts, transaction type, accounts and currency before relying on them for personal decisions.

MyMoney is an organizational and informational tool. It is not a bank, does not hold money on your behalf, and does not make financial, investment, tax or legal decisions for you.

4. AI Quick Entry and Receipt Scanner

AI-powered features may interpret natural-language input or extract information from receipts to prepare transaction data. AI output may be wrong, incomplete or misunderstand context. MyMoney provides a review and confirmation step so you can check and correct the information before it is recorded.

Do not treat AI output as the sole evidence for an important financial decision. Verify the original information whenever accuracy matters.

5. AI Financial Analysis

AI Financial Analysis available with the applicable Premium entitlement may analyze aggregated financial facts and produce observations, patterns or areas worth your attention. This content is informational and intended to support your own review. It is not investment advice, wealth management, tax, accounting, legal advice or a recommendation to buy or sell any financial product.

6. Free and Premium

Certain MyMoney capabilities may be available without charge. Premium features or usage limits depend on the current product version, region, store and disclosures presented at purchase. MyMoney may evolve feature packaging or limits as the product develops; material transaction-related information will be presented in the appropriate purchase flow.

7. Payments, renewals and app stores

Subscriptions purchased inside the apps are processed through Google Play or the Apple App Store. The official price, currency, taxes, billing cycle, any available trial and transaction conditions are those displayed by the relevant store at the time of purchase.

If a subscription automatically renews, manage or cancel renewal through the corresponding store account. Deleting the app or deleting your MyMoney account does not automatically cancel renewal managed by Apple or Google.

8. Refunds

Refund requests for transactions completed through the App Store or Google Play are handled according to the relevant store process and applicable law. MyMoney cannot guarantee approval of a refund request where the decision belongs to the payment platform’s process.

9. Offline use and synchronization

MyMoney may support retaining certain changes locally while the device is offline and synchronizing them when connectivity returns. Synchronization depends on connection availability, device state, pending data and backend availability. Idempotent behavior is used in supported flows to reduce duplicate transactions during retries, but no distributed system can guarantee that every exceptional situation resolves automatically.

10. Data export and account deletion

Use available export tools if you want to keep a copy before deleting your account or making important data changes. You can use the existing account deletion process. Ownership may be verified before a deletion request is fulfilled to protect against fraudulent or unauthorized requests.

11. Availability and service changes

We work to keep MyMoney reliable, but use may be affected by connectivity loss, maintenance, AI providers, email services, push-notification services, the App Store or Google Play, infrastructure incidents, or other factors outside direct control.

Features, interface, limits, technical providers and these terms may be updated when needed to improve the product, protect security, comply with requirements or adapt to platform changes.

12. Acceptable use

You must not use the service for unlawful activity; interfere with system security or operation; attempt to bypass authentication or access controls; use the service in ways intended to overload or harm it; distribute malicious code; or violate the rights of others.

13. TheMyMoney.com

TheMyMoney.com is the official public website for MyMoney product information, guides and resources. It is not the MyMoney mobile app and does not provide direct access to your personal financial records. TheMyMoney.com provides dedicated Support and Delete Account pages where you can review guidance, contact support, and begin the appropriate request process.

14. Not professional financial advice

MyMoney helps organize and interpret information you provide. No content, report or AI output should be understood as a guarantee of financial results or professional advice tailored to your circumstances. For important decisions, consider appropriate source information or a qualified professional.

15. Liability and mandatory consumer rights

To the extent permitted by applicable law, MyMoney cannot guarantee that every user-entered record, AI result, synchronization event or analysis will always be accurate, uninterrupted or error-free. Nothing in these terms removes mandatory consumer rights or liabilities that cannot lawfully be excluded.

16. Changes to these terms and contact

These terms may be updated as the product or legal requirements change. A new version will be posted at this URL with an updated date, and material changes may be communicated in an appropriate manner when required. Support: support@mysoftone.com.

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